Once your order is submitted, we begin production of your personalized product. There will be no refunds given for workshops. All cancellations will be issued as a credit to be used for a future workshop, and will be subject to a 30% fee of the purchase amount. To receive a credit, you must give a minimum of 48 hours notice prior to the start of the event. Same day cancellations or no-shows will not be eligible for a credit. Any Hammer at Home project that has not been picked up two weeks after the scheduled pick-up date will be forfeited by the customer with no refunds given. Hammer & Stain reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies, please contact us.